Comments on: an open letter to iPayroll http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll Ruby on Rails developers from Wellington, New Zealand Tue, 02 Feb 2010 09:42:18 +0000 http://wordpress.org/?v=2.9 hourly 1 By: you paid how much for this!? — code to customer — ruby on rails web developers from new zealand http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-140 you paid how much for this!? — code to customer — ruby on rails web developers from new zealand Sun, 06 Jul 2008 02:38:34 +0000 http://codetocustomer.com/?p=29#comment-140 [...] terrible. There are just so many things that could be so easily improved. Rather than write another iPayroll rant however, I think I’ll just show you a representative [...] [...] terrible. There are just so many things that could be so easily improved. Rather than write another iPayroll rant however, I think I’ll just show you a representative [...]

]]> By: an open letter to ipayroll redux — code to customer — ruby on rails web developers from new zealand http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-79 an open letter to ipayroll redux — code to customer — ruby on rails web developers from new zealand Wed, 07 May 2008 09:10:45 +0000 http://codetocustomer.com/?p=29#comment-79 [...] rewrite, just make things friendlier for everyone! I thought I’d put it here rather than in a private email because I’m interested in what other people will have to say about my [...] [...] rewrite, just make things friendlier for everyone! I thought I’d put it here rather than in a private email because I’m interested in what other people will have to say about my [...]

]]> By: Tim Haines http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-73 Tim Haines Wed, 30 Apr 2008 02:43:24 +0000 http://codetocustomer.com/?p=29#comment-73 @cary oh right - you have done a quick hack to turn the whole site into a wanna-be iphone site. :-) @cary oh right – you have done a quick hack to turn the whole site into a wanna-be iphone site. :-)

]]> By: Cary Thomson (iPayroll) http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-72 Cary Thomson (iPayroll) Wed, 30 Apr 2008 02:33:08 +0000 http://codetocustomer.com/?p=29#comment-72 Nik (and Nat). Send me 1 page, if I like what I see we can talk about contracts. Nik (and Nat).

Send me 1 page, if I like what I see we can talk about contracts.

]]> By: Cary Thomson (iPayroll) http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-71 Cary Thomson (iPayroll) Wed, 30 Apr 2008 02:28:09 +0000 http://codetocustomer.com/?p=29#comment-71 @Tim and Nigel. Have a closer look at that URL in my signature ;-) @Tim and Nigel. Have a closer look at that URL in my signature ;-)

]]> By: Nigel Ramsay http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-70 Nigel Ramsay Wed, 30 Apr 2008 02:19:25 +0000 http://codetocustomer.com/?p=29#comment-70 Looks terrible in Safari too. The whole site seems to have a width of about 250 px. Looks terrible in Safari too. The whole site seems to have a width of about 250 px.

]]> By: Tim Haines http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-69 Tim Haines Wed, 30 Apr 2008 02:12:49 +0000 http://codetocustomer.com/?p=29#comment-69 holey crap - Ipayroll is seriously broken in FF3. It almost looks like they've done a quick hack to turn the current website into a wanna-be Iphone app. holey crap – Ipayroll is seriously broken in FF3. It almost looks like they’ve done a quick hack to turn the current website into a wanna-be Iphone app.

]]> By: Tim Haines http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-68 Tim Haines Wed, 30 Apr 2008 01:54:21 +0000 http://codetocustomer.com/?p=29#comment-68 @Cary, Do you want an iphone app built? @Cary,
Do you want an iphone app built?

]]> By: Natalie Ferguson http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-67 Natalie Ferguson Wed, 30 Apr 2008 01:53:25 +0000 http://codetocustomer.com/?p=29#comment-67 Yeah I agree. The design is the absolute last layer. I think at the moment, and I may not be the target market, but the app has too much stuff for me to do and input boxes that are meant to be left empty (I think?!? I never fill them in) and some processes that are too long winded. But don't get me wrong. I love it and as someone who constantly trawls the web for new apps, I don't take the status of 'My Favorite' lightly. Yeah I agree. The design is the absolute last layer. I think at the moment, and I may not be the target market, but the app has too much stuff for me to do and input boxes that are meant to be left empty (I think?!? I never fill them in) and some processes that are too long winded. But don’t get me wrong. I love it and as someone who constantly trawls the web for new apps, I don’t take the status of ‘My Favorite’ lightly.

]]> By: Nik http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-66 Nik Wed, 30 Apr 2008 01:51:57 +0000 http://codetocustomer.com/?p=29#comment-66 @cary: wow, I'm glad you dropped by - and I'm glad I seemed to have ruffled a couple of feathers ;) Seriously though, you guys have an awesome service and all I want to do is make it better. Simplicity is a big part of the "Web 2.0" ethos, and that's what I'm trying to get across. You guys sort my payroll for me, but you do it at what must be a pretty formidable cost of sale - helpdesks, personal sales - this is all stuff the website could be doing for you, i'm sure. Specific observations are fun - contract us in and I'll give you a hundred page report ;) P.S. (in the name of good natured ribbing) At least my iPhone comment boxes use semantic markup, with no table layouts in sight... @cary: wow, I’m glad you dropped by – and I’m glad I seemed to have ruffled a couple of feathers ;)

Seriously though, you guys have an awesome service and all I want to do is make it better. Simplicity is a big part of the “Web 2.0″ ethos, and that’s what I’m trying to get across. You guys sort my payroll for me, but you do it at what must be a pretty formidable cost of sale – helpdesks, personal sales – this is all stuff the website could be doing for you, i’m sure.

Specific observations are fun – contract us in and I’ll give you a hundred page report ;)

P.S. (in the name of good natured ribbing) At least my iPhone comment boxes use semantic markup, with no table layouts in sight…

]]> By: Tim Haines http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-65 Tim Haines Wed, 30 Apr 2008 01:51:42 +0000 http://codetocustomer.com/?p=29#comment-65 Lols@comments from iPayroll. pwn'd. Lols@comments from iPayroll. pwn’d.

]]> By: Cary Thomson (iPayroll) http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-64 Cary Thomson (iPayroll) Wed, 30 Apr 2008 01:26:46 +0000 http://codetocustomer.com/?p=29#comment-64 @Natalie, Don't confuse graphic design, with the entire fields of usability and design, those fields cover a WHOLE lot more than what Nik has discussed here. Of course if you do have a list of (specific) observations, yes the friendly people at iPayroll are listening. @Natalie,

Don’t confuse graphic design, with the entire fields of usability and design, those fields cover a WHOLE lot more than what Nik has discussed here.

Of course if you do have a list of (specific) observations, yes the friendly people at iPayroll are listening.

]]> By: Cary Thomson (iPayroll) http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-63 Cary Thomson (iPayroll) Wed, 30 Apr 2008 01:21:22 +0000 http://codetocustomer.com/?p=29#comment-63 Dear Nik, Going all Web 2.0 is SO 2007. Aren't all the cool kids ripping the iPhone interface these days? 1995 want their joke back too. Dear Nik,

Going all Web 2.0 is SO 2007. Aren’t all the cool kids ripping the iPhone interface these days?

1995 want their joke back too.

]]> By: Nik http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-45 Nik Wed, 16 Apr 2008 23:25:56 +0000 http://codetocustomer.com/?p=29#comment-45 Haha, they are meant to auto-extend.... but it looks like i forgot to move the JS across... *sigh* it's on my to-do list. Haha, they are meant to auto-extend…. but it looks like i forgot to move the JS across…

*sigh* it’s on my to-do list.

]]> By: Natalie Ferguson http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-44 Natalie Ferguson Wed, 16 Apr 2008 21:17:47 +0000 http://codetocustomer.com/?p=29#comment-44 Given that iPayroll is seriously, it's the best web product I've found for years, it's so funny that the entire website goes against every design and usability principle I've ever learned. Unlike our usual moaning about bad service or sub-par products... this one is frustrating because I think we can see how to make it soo much nicer to use so the experience on the web matches the experience you get from the rest of the company. In saying that, I have discussed it with the friendly people at iPayroll and they know the problem and say, as with everything, it will just take some time. On that note. Nik make your comment boxes longer. I can only get like 4 lines in without having to scroll... Or are you trying to cut off my rambles? Given that iPayroll is seriously, it’s the best web product I’ve found for years, it’s so funny that the entire website goes against every design and usability principle I’ve ever learned.
Unlike our usual moaning about bad service or sub-par products… this one is frustrating because I think we can see how to make it soo much nicer to use so the experience on the web matches the experience you get from the rest of the company.
In saying that, I have discussed it with the friendly people at iPayroll and they know the problem and say, as with everything, it will just take some time.
On that note. Nik make your comment boxes longer. I can only get like 4 lines in without having to scroll… Or are you trying to cut off my rambles?

]]> By: Nik http://codetocustomer.com/blog/2008/04/an-open-letter-to-ipayroll/comment-page-1#comment-43 Nik Wed, 16 Apr 2008 11:53:04 +0000 http://codetocustomer.com/?p=29#comment-43 Oh, and MSD - you're next. Learn to set DNS Records please (<a href="http://msd.govt.nz" rel="nofollow">http://msd.govt.nz</a> vs http://www.msd.govt.nz) Oh, and MSD – you’re next. Learn to set DNS Records please (http://msd.govt.nz vs http://www.msd.govt.nz)

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